Information

SHIPPING
Netherlands: €6.75. This includes track & trace code.
If you order above €75.00 the shipping costs are free.
The average delivery time is 1 to 3 working days.
Worldwide shopping: >€13.00 depending on which country. This includes track & trace code.
PICKING UP IN STORE
It is possible to pick up your purchase in our store, if you prefer this. We will refund the shipment costs to your back account. 
RETURNS
Store
Purchases in our shop can be returned within 8 days. We don’t give money back. You will receive a product value Foof voucher.
Webshop
Orders from the webshop can be returned within 14 days after product receiving. It is possible to bring your products back in our store. The product need to be in original condition and with own hangtag. Sending back the products to our store is at your own expanse. 
Return address:
FoofKleine Houtstraat 192011 DD Haarlem, The Netherlands
Procedure returns
Please send us an email with reason for return, your order and IBAN number to: foofhaarlem@gmail.com
We try to process return shipments as quickly as possible. 
We will try to refund your purchase amount to your IBAN number within 3-5 business days.
Payments
Orders must always be paid in advance.
Payments can be done by Ideal and Mastercard.
Ideal, for free
With Ideal you pay safely and for free trough your own bank account. 
Creditcard
We accept payments by creditcard. The amount of purchase will be blocked at your creditcard.
Claims
If you have a complain at a purchased article, we kindly ask you to send us an email to: foofhaarlem@gmail.com. Please mention style number/name, number of receipt, date of purchase and attached a photo of the complain. We will do our best to come back to you within 3-5 days with an appropriate solution.